Avoid Overwhelm As An IT Business Owner

Avoid Overwhelm As An IT Business Owner

August 19th’s episode of Odd Tuesdays welcomes Richard Tubb to talk about his book The IT Business Survival Guide. Richard joined Karl earlier in the year in Karl’s annual SMB Online Conference and the two frequently collaborate in the MSP consulting space. Also in this episode, listeners are updated with upcoming Tech news & events and Manuel Palachuk joins the…

Patching the Human & The SMBKitchen Project

Patching the Human & The SMBKitchen Project

In the July 1st episode of Odd Tuesdays, Karl talks to Phil Elder and Susan Bradley from the SMBKitchen Project. The pair talk about the managed services educational programs they are involved in and offer the chance for a lucky Odd Tuesdays’ listener to win a year-long membership to the SMBKitchen ASP Project. The episode also features Third…

Molding Your First Employee & Keeping Techs Motivated

Molding Your First Employee & Keeping Techs Motivated

On our April 1 episode, Josh Peterson, Co-founder of Bering McKinley and a keynote at this year’s annual SMB Online Conference, joins Karl to discuss tech hiring tips. Josh advises MSP business owners to learn how to “right size” your personnel – a concept involving not targeting MCSCs or the top-level techs for your business, but rather aiming…

Defining Your MSP Role – From Turning a Screw Driver to C Level Executive

On Feb. 18th’s episode of Odd Tuesdays, Karl speaks with GFI Max’s Dave Sobel and GFI client Neil Holme, from Impact Business Technology. There is discussion on how one defines their MSP role to their clients. Dave says it important MSPs become bolder in the way they define their role to their clients. He maintains that you need to…