Vendors

Vendor Fatigue? Here’s a better way to manage your technology stack

Today’s guest is Victor Raessen, founder of MSP Navigator. What are the first three questions every new MSP asks? 1) How do I get clients? 2) What are you using for RMM? 3) What are you using for PSA? Victor won’t help you for #1, but MSP Navigator is designed to help you with #2, #3, and all the other “What are you using for” questions. Victor has worked in the IT Managed Services space for more than 20 years and has...

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Monetizing the IoT opportunity through monitoring connected devices and IoT systems

Monetizing the IoT opportunity through monitoring connected devices and IoT systems

Our guest this week is JB Fowler, CPO of Domotz. Domotz is a fast growing provider of a remote network monitoring and management system for all connected devices and IoT systems. The system is super affordable and enables MSPs to offer new IoT and security services for all connected devices – from cameras to VoIP systems. JB has spent over 20 years in the networking industry where he has led product strategy for a number of players in...

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The Pocket MBA – Great New Book from Harry Brelsford

The Pocket MBA – Great New Book from Harry Brelsford

I sat down (virtually) with Harry Brelsford, the true found of the SMB IT consulting community worldwide. For more than twenty years, Harry has been the prime mover and shaker at SMB Nation, and is the author of more than twenty books, primarily focused on technology and consulting in the SMB space. Many years ago, Harry wrote one of my favorite books on how to be a technology consultant – SMB Consulting Best Practices. For years I had...

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Brian Doyle – Get Better Customer Engagement through Business Reviews

Brian Doyle – Get Better Customer Engagement through Business Reviews

Brian Doyle meets up with host James Kernan to discuss customer engagement. Most MSPs have rock-solid service delivery process. But – the simple things, like checking in outside of assisting customers when not in duress, get lost. Listen in for some tips on improving your connections and how it can improve your business. Brian spent nearly 20 years in the MSP industry owning his own shop, as a partner in a Regional Managed Data Center, and...

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Dortha Hise: How, When, and Why to Hire a Virtual Assistant

Dortha Hise: How, When, and Why to Hire a Virtual Assistant

Karl Palachuk connects with Dortha Hise to talk about virtual assistants and what they can do for you . . . even if you’re a “Type-A” business owner. Check out a few resources from Dortha to get started: VA Prep Checklist & Worksheets – if you’re ready to hire a VA, this checklist and worksheets will provide you with questions to ask, a place to track your logins, make notes for budget, must-haves, etc. –...

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What If Nobody Returns to the Office? Opportunity for MSPs

What If Nobody Returns to the Office? Opportunity for MSPs

Karl Palachuk connects with Corey Munson of PC Matic on a topic at the back (or forefront) of everyone’s mind: What if nobody returns to the office? Corey shares some ideas and opportunities for MSPs, should this be the case. Corey Munson is Vice President of Sales at PC Matic, developers of the only endpoint security software developed and supported exclusively in the U.S. In his 15 years with PC Matic, Corey has helped lead the...

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Veem CEO Marwan Forzley – Helping SMBs Get Paid

Veem CEO Marwan Forzley – Helping SMBs Get Paid

Karl was joined by Marwan, co-founder and CEO of Veem, to talk about the one thing on every business owner’s mind: where’s my money?? Doing business internationally comes with a lot of opportunity, but also potentially a lot of fees. Marwan breaks it all down and also shares how his business, Veem, may be a good platform for your business. Veem simplifies payments to vendors, international contractors, contingent workers, etc. The...

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Scott Sanders: Building an Online Community

Scott Sanders: Building an Online Community

Karl caught up with Scott Sanders, founder of the IT Business Owners Group to dig into the details of Scott’s online Facebook community. And – to hear about their upcoming member cruise in September 2021 so there’s plenty of time to join The IT Business Owners Group (ITBOG) is a sponsor driven community that was created on social media to bring a common channel for IT business owners and the vendors of the products in which...

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Paul Green: The Unique Marketing Opportunity Created by Covid

Paul Green: The Unique Marketing Opportunity Created by Covid

Karl connected with Paul Green about not only how to get started (or continue) your marketing strategy as an MSP, but also how to navigate the sales climate created by COVID. Grab some free resources at his website below and catch some actionable tips during the podcast. About Paul: Paul Green is an MSP marketing expert, based in the UK, working with 200+ MSPs all over the world. He helps MSPs improve their marketing and generate more leads with...

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Jim Roddy: Helping your Retail IT Channel Clients Stay Profitable and Relevent During COVID 19

Jim Roddy: Helping your Retail IT Channel Clients Stay Profitable and Relevent During COVID 19

Karl talked with Jim Roddy this week on the topic of the Retail IT Channel. Jim Roddy is the Vice President of Sales and Marketing for the Retail Solutions Providers Association, and he does not fall short in suggestions on how to support your clients in the restaurant, retail, and similar spaces during COVID-19. About Jim: Jim Roddy is the Vice President of Sales and Marketing for the Retail Solutions Providers Association (RSPA). He has been...

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Welcome to . . .

The SMB Community Podcast

Produced by Small Biz Thoughts.

With hosts Amy Babinchak, James Kernan, and Karl W. Palachuk.

SMB Community Podcast We're dedicated to making every IT professional a successful IT professional!

The SMB Community Podcast is a thirty-minute interview format. We feature news, commentary, and interesting vendors.

A new episode drops every Thursday. Show notes are posted here. Also look for us on Stitcher or your favorite pod catcher.

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