Ryan Denehy on Next-Level Outsourced IT Services
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Ryan Denehy on Next-Level Outsourced IT Services

Host Karl interviewed Ryan Denehy, Founder and CEO of Electric (www.electric.ai). Electric manages pretty much any cloud-based services for end users. Interestingly, they provide support via Slack, Teams, and Email – not through a client-facing ticketing system. Ryan explains that they primarily focus on SaaS management, device management, and network management. In growing their MSP…

John Hammond Previews Hack_it_2021
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John Hammond Previews Hack_it_2021

Host Karl caught up with John Hammond, the Senior Cybersecurity Researcher at Huntress. Right at the start is Karl’s favorite new term: Ransomware canaries. Here we discuss the Huntress “Hack_it 2021” event, March 22-24 online. In addition to an all-day “Hacking Windows” pre-day, the event features a variety of great hands-on training. You can see the…

Pete Matheson – Tips on Building a YouTube Channel
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Pete Matheson – Tips on Building a YouTube Channel

Host Karl sat down with Pete Matheson for the second time in two months. Here we get an update on Pete’s YouTube channel traffic and the lessons he’s learned. Check out Pete’s last appearance here: https://www.smbcommunitypodcast.com/2021/01/pete-matheson-using-video-to-grow-your-it-business/ Basically, Pete saw great opportunities with YouTube, so he jumped in and gave it a lot of his attention….

Pete Busam on CompTIA, Leadership, and Marketing
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Pete Busam on CompTIA, Leadership, and Marketing

Karl caught up with a fellow CompTIA Executive Committee member, Pete Busam from Equilibrium Consulting. Pete and Karl sit on the Advancing Tech Talent and Diversity E.C. Pete Busam is the founder and owner of Equilibrium Consulting, LLC, a management consulting and outsourced marketing firm specializing in assisting channel and technology services organizations with establishing…

Nuking Data: How to mitigate any potential data breach

Nuking Data: How to mitigate any potential data breach

Host Karl interviews Paul Katzoff from White Canyon Software. White Canyon provides software to really, truly, honestly remove all the data on hard drives so it cannot be recovered. As Paul points out, we could download free tools from the internet, but “they don’t get certified for a reason – they don’t work.” Wipe Drive can…

M&A for IT Firms in a Post COVID World
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M&A for IT Firms in a Post COVID World

James Kernan interviews Hartland Ross from eBridge Marketing Solutions. Hartland has been working in the sales and marketing of IT services and SaaS firms since 1999. He is well recognized and regarded in the IT services industry and to date has worked with hundreds of firms providing opportunities for business growth through M&A, marketing strategy…

Janet Schijns: Digital Normal – How to Thrive
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Janet Schijns: Digital Normal – How to Thrive

Karl interviews Janet Schijns from the JS Group. Janet is the CEO and Digital Ninja of JS Group, a leading go-to-market consultancy in the technology industry. She’s a former executive at Motorola, Verizon and Office Depot. Plus, Janet is the founder of Tech Worlds Half, a not-for-profit dedicated to keeping women in the technology industry….