Posts made in September, 2020

Vendor Fatigue? Here’s a better way to manage your technology stack

Vendor Fatigue? Here’s a better way to manage your technology stack

Today’s guest is Victor Raessen, founder of MSP Navigator. What are the first three questions every new MSP asks? 1) How do I get clients? 2) What are you using for RMM? 3) What are you using for PSA? Victor won’t help you for #1, but MSP Navigator is designed to help you with #2, #3, and all the other “What are you using for” questions. Victor has worked in the IT Managed Services space for more than 20 years and has...

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Monetizing the IoT opportunity through monitoring connected devices and IoT systems

Monetizing the IoT opportunity through monitoring connected devices and IoT systems

Our guest this week is JB Fowler, CPO of Domotz. Domotz is a fast growing provider of a remote network monitoring and management system for all connected devices and IoT systems. The system is super affordable and enables MSPs to offer new IoT and security services for all connected devices – from cameras to VoIP systems. JB has spent over 20 years in the networking industry where he has led product strategy for a number of players in...

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The Pocket MBA – Great New Book from Harry Brelsford

The Pocket MBA – Great New Book from Harry Brelsford

I sat down (virtually) with Harry Brelsford, the true found of the SMB IT consulting community worldwide. For more than twenty years, Harry has been the prime mover and shaker at SMB Nation, and is the author of more than twenty books, primarily focused on technology and consulting in the SMB space. Many years ago, Harry wrote one of my favorite books on how to be a technology consultant – SMB Consulting Best Practices. For years I had...

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Brian Doyle – Get Better Customer Engagement through Business Reviews

Brian Doyle – Get Better Customer Engagement through Business Reviews

Brian Doyle meets up with host James Kernan to discuss customer engagement. Most MSPs have rock-solid service delivery process. But – the simple things, like checking in outside of assisting customers when not in duress, get lost. Listen in for some tips on improving your connections and how it can improve your business. Brian spent nearly 20 years in the MSP industry owning his own shop, as a partner in a Regional Managed Data Center, and...

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The SMB Community Podcast is a thirty-minute interview format. We feature news, commentary, and interesting vendors.

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