HIPAA and HaaS

On March 4th’s episode of Odd Tuesdays, Karl speaks with April Sage, from Online Tech, to discuss HIPAA compliance – a topic our Odd Tuesdays audience has been asking more and more about (Follow Karl’s HIPAA Pinterest Board). April encourages MSPs to embrace the notion of HIPAA compliance because trying to work against or get around the…

Defining Your MSP Role – From Turning a Screw Driver to C Level Executive

On Feb. 18th’s episode of Odd Tuesdays, Karl speaks with GFI Max’s Dave Sobel and GFI client Neil Holme, from Impact Business Technology. There is discussion on how one defines their MSP role to their clients. Dave says it important MSPs become bolder in the way they define their role to their clients. He maintains that you need to…

Results Software – Integrating Outlook, QuickBooks, and Constant Contact

Results Software – Integrating Outlook, QuickBooks, and Constant Contact

On the latest Odd Tuesdays Podcast, Karl talks with Result Software’s Sam Saab, about their Results Customer Relations Management (CRM) offering, which can incorporate data from QuickBooks, Outlook, and Constant Contact. Amy Babinchak also joins Odd Tuesdays in the first (of soon to be many) Oddballs segment. Amy is a Small Business MVP and discusses banking fraud issues and how MSPs can…

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Karl’s State of the Nation Address: January 15th

For several years now, I have presented an “address” with my thoughts about where we’ve been and where we’re going in the small and medium business technology market. The world is certainly different than it was a year ago. Join me for some thoughts about where we’re going and some tips about the best way to get there.