SMB Tech Fest – October 19th in SoCal
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SMB Tech Fest – October 19th in SoCal

Online or In Person: Partner Training with Third Tier   I ran into Dave Seibert at the recent ChannelPro SMB Forum in New Jersey. He brought me up to speed on the SMB Tech Fest events he produces. The Sixth SMB Tech Fest will be October 19th in Irvine. Details are online at www.smbtechfest.com.  …

SaaSMAX Launches SaaS Marketplace at CompTIA ChannelCon
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SaaSMAX Launches SaaS Marketplace at CompTIA ChannelCon

SaaS Marketplace Allows MSPs to Find Business Cloud Services to Resell    Today SaaSMAX Corp. announced the official commercial release of their new SaaSMAX marketplace platform. A few days ago I recorded a short podcast with SaaSMAX Founder and CEO Dina Moskowitz about this announcement and the Saas Marketplace in general.   Basically,  SaaSMAX  brings together channel…

Autotask Live Report: ElasticTask Manages Amazon Web Services Billing in Autotask, QuickBooks
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Autotask Live Report: ElasticTask Manages Amazon Web Services Billing in Autotask, QuickBooks

Need to Manage Amazon Web Services? ElasticTask Gets The Job Done One of the cool things I noticed about the Autotask Community Live event is that many partners are developing products and services that plug into Autotask. In all cases, these partners solved a problem internally and then turned that program into a product that…

Autotask Report: Continuum’s “Starter Kit” Gives You Everything You Need
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Autotask Report: Continuum’s “Starter Kit” Gives You Everything You Need

Continuum Bundles Everything – And Lets You Test Drive at a Low Price With No Obligation   Continuum (formerly Zenith) was the original RMM solution with NOC back end included. Today they have a very large variety of offerings, including Level 1 and Level 2 tech support on the desktop. They have a new Mobile…

Autotask Live Report: Reflexion Pumps Up Automatic Email Encryption for HIPAA
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Autotask Live Report: Reflexion Pumps Up Automatic Email Encryption for HIPAA

Karen Guarino from Reflexion – Spam Filtering, HIPAA Training, and Automated Email Encryption for HIPAA Compliance   Karen  Guarino is the Channel Support Manager at Reflexion. She talked to us at the Autotask Community Live event about the latest and greatest campaigns from Reflexion. Of course Reflexion does spam filtering, but they have added some cool…

Autotask Live Report: Axcient Featuring “Management by Exception” Interface
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Autotask Live Report: Axcient Featuring “Management by Exception” Interface

Steve Noel: Management by Exception Interface takes continuity to the next level    I caught up with Steve “The Dude” Noel, Technical Sales Engineer with Axcient at the Autotask Community Live event.   Axcient’s big push right now is on their “Management by Exception” Interface for their business continuity solution. With this tool, you can…

Autotask Live Report: Developing Multiple Streams of Income – Unrelated to Running an MSP
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Autotask Live Report: Developing Multiple Streams of Income – Unrelated to Running an MSP

Ken Edwards: Adding Streams of Income … and More    My friend Ken Edwards is a busy member of the community, an SMB 150 award winner, and an Autotask user. Ken owns Maverick Mesa Computers in Glendale, AZ. He also owns a few other small businesses unrelated to I.T. service delivery. Here he gives us some…

Autotask Report: Welcome to the Mom and Pop Mid Market
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Autotask Report: Welcome to the Mom and Pop Mid Market

Mark Moreno: Success with the “Mom and Pop” Mid-Market    My friend Mark Moreno is an active member of the SMB community, an SMB 150 award winner, and an Autotask user. He owns  C&M Support Services & Consulting, Inc. in Elkhart, IN. He has built a great business based on a specific kind  of client, which he…