PacketTrap and Labtech Together – A Surprisingly Good Combo
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PacketTrap and Labtech Together – A Surprisingly Good Combo

While hanging out in the PacketTrap booth, the talk turned to an interesting product combination that surprised me. Geoff Parker from PacketTrap tells me that a number of partners came by the booth and mentioned that they use these tools together. Hmmm . . . aren’t they both RMM tools? Well, yes, but they each…

ConnectWise-LabTech-Quosal Triple Play – An Interview with Erinn Davis
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ConnectWise-LabTech-Quosal Triple Play – An Interview with Erinn Davis

Interview with Erinn Davis,¬†Community Manager for ConnectWise, Labtech, and Quosal Erinn Davis is one of the hardest working people I ran into at IT Nation. We grabbed an empty boardroom to talk about these three products and her role connecting with the community. The “Community Team” currently has 12 people. They manage all partner-facing activities…

ChannelEyes to Launch Dozens of Mobile Apps to Connect Vendors and Partners
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ChannelEyes to Launch Dozens of Mobile Apps to Connect Vendors and Partners

ChannelEyes is now in its second year and Jay McBain was on the floor at IT Nation to talk to vendors about connecting with partners. According to Jay, most MSPs work with an average of eight vendors, and yet they are overwhelmed with the information flooding from vendors to partners. Jay explains the mobile “Channel…

Integral Offers Managed Services, Cloud Services, and Colo Services You Can Resell
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Integral Offers Managed Services, Cloud Services, and Colo Services You Can Resell

Kim’s cloud display was very clever. In fact, it caught my eye and I had to take a picture. Then, of course, I turned on the microphone to ask what they do. Integral is a “full IT solution provider.” They were recruiting partners to resell their managed service offerings, including cloud services and hosting/colo services….

Symantec Heavily Focused on MSP Endpoint Protection
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Symantec Heavily Focused on MSP Endpoint Protection

I dropped by the Symantec booth at IT Nation and had some fun horsing around with Anne Stobaugh and Dal Gemmell. They brought me up to speed with some of the latest programs at Syamantec. Anne made a point that Symantec is trying to be very MSP friendly. They offer a monthly subscription buying program…

Spam Soap Is Much More than Hosted Spam Filtering.
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Spam Soap Is Much More than Hosted Spam Filtering.

Jenna Chase is always in a good mood, and she really enjoyed the IT Nation vendor floor this year. We caught up with her on the last day. Spam Soap is a cloud based email and security provider. Which means cloud-based spam filtering, archiving, encryption, and hosted Exchange services. Of course they’ll filter any email…

eFolder Adds AppAssure Integration to Their Offerings
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eFolder Adds AppAssure Integration to Their Offerings

One of the vendors that seems to make every show is eFolder (www.eFolder.net). I talked to Booth Dude Tel Hulsy about the eFolder product and what they’re up to. Ted’s big push is the eFolder/AppAssure combination that allows client systems to be imaged to the eFolder cloud. This gives them on-site data recovery plus cloud-based…

Arnie Bellini Says ConnectWise Goes Way Beyond PSA
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Arnie Bellini Says ConnectWise Goes Way Beyond PSA

As Arnie describes ConnectWise, their mission is to help you run your business better by bringing all of your “Silos of Chaos” into a common interface. Now, in addition to the features built into ConnectWise, they are building strong alliances with other products in order to take integration to a higher level.

Axcient Offers 100% Channel Focused Backup and BDR Solution
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Axcient Offers 100% Channel Focused Backup and BDR Solution

One of my old friends Steve Noel talked to me about his role at Axcient and what the company’s up to these days. Steve is a Techno Sales Engineer at Axcient. Axcient is a 100% Channel focused backup and BDR solution. Steven doesn’t describe their solution as “BDR” but he says, “We eliminate downtime.” Whether…

Larry Walsh: Vendors Sell Direct to Users: “Get Over It”
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Larry Walsh: Vendors Sell Direct to Users: “Get Over It”

I sat down with Larry Walsh, CEO of The 2112 Group at IT Nation. The 2112 Group is an analyst firm that supports vendors in the solution provider community. They provide “leadership and best practices” for solution providers. On the topic of having vendors selling direct versus selling through the channel, Larry says that this…