Posts made in November, 2012

ChannelEyes to Launch Dozens of Mobile Apps to Connect Vendors and Partners

ChannelEyes to Launch Dozens of Mobile Apps to Connect Vendors and Partners

ChannelEyes is now in its second year and Jay McBain was on the floor at IT Nation to talk to vendors about connecting with partners. According to Jay, most MSPs work with an average of eight vendors, and yet they are overwhelmed with the information flooding from vendors to partners. Jay explains the mobile “Channel Candy” apps that ChannelEyes makes available for vendors to develop. Channel Candy apps will live on your cell...

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Integral Offers Managed Services, Cloud Services, and Colo Services You Can Resell

Integral Offers Managed Services, Cloud Services, and Colo Services You Can Resell

Kim’s cloud display was very clever. In fact, it caught my eye and I had to take a picture. Then, of course, I turned on the microphone to ask what they do. Integral is a “full IT solution provider.” They were recruiting partners to resell their managed service offerings, including cloud services and hosting/colo services. SSAE 16 SOC2 Audit Compliant. (See...

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Symantec Heavily Focused on MSP Endpoint Protection

Symantec Heavily Focused on MSP Endpoint Protection

I dropped by the Symantec booth at IT Nation and had some fun horsing around with Anne Stobaugh and Dal Gemmell. They brought me up to speed with some of the latest programs at Syamantec. Anne made a point that Symantec is trying to be very MSP friendly. They offer a monthly subscription buying program AND promised that you don’t have to worry about Symantec contacting end users! The monthly program is a buy-what-you-need model and great...

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Spam Soap Is Much More than Hosted Spam Filtering.

Spam Soap Is Much More than Hosted Spam Filtering.

Jenna Chase is always in a good mood, and she really enjoyed the IT Nation vendor floor this year. We caught up with her on the last day. Spam Soap is a cloud based email and security provider. Which means cloud-based spam filtering, archiving, encryption, and hosted Exchange services. Of course they’ll filter any email you need filtering, so you don’t have to be hosted with them. Download the Interview with Jenna Chase from Spam...

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eFolder Adds AppAssure Integration to Their Offerings

eFolder Adds AppAssure Integration to Their Offerings

One of the vendors that seems to make every show is eFolder (www.eFolder.net). I talked to Booth Dude Tel Hulsy about the eFolder product and what they’re up to. Ted’s big push is the eFolder/AppAssure combination that allows client systems to be imaged to the eFolder cloud. This gives them on-site data recovery plus cloud-based recovery options. We also talked a bit about the explosion of data on client sites and how that affects...

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Arnie Bellini Says ConnectWise Goes Way Beyond PSA

Arnie Bellini Says ConnectWise Goes Way Beyond PSA

ConnectWise Goes Way Beyond PSA I had a chance to sit down with Arnie and David Bellini near the end of IT Nation and get some insights into what they’re doing and where the company is going. Arnie Bellini is the CEO of ConnectWise and David is the COO. As Arnie describes ConnectWise, their mission is to help you run your business better by bringing all of your “Silos of Chaos” into a common interface. Now, in addition to the...

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Axcient Offers 100% Channel Focused Backup and BDR Solution

Axcient Offers 100% Channel Focused Backup and BDR Solution

One of my old friends Steve Noel talked to me about his role at Axcient and what the company’s up to these days. Steve is a Techno Sales Engineer at Axcient. Axcient is a 100% Channel focused backup and BDR solution. Steven doesn’t describe their solution as “BDR” but he says, “We eliminate downtime.” Whether your systems are physical, virtual, or some combination of things, Axcient can back up your...

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Larry Walsh: Vendors Sell Direct to Users: “Get Over It”

Larry Walsh: Vendors Sell Direct to Users: “Get Over It”

I sat down with Larry Walsh, CEO of The 2112 Group at IT Nation. The 2112 Group is an analyst firm that supports vendors in the solution provider community. They provide “leadership and best practices” for solution providers. On the topic of having vendors selling direct versus selling through the channel, Larry says that this has always been true. He explains how you differentiate yourself so the vendors’ practices become...

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LogicMonitor Provides Pure SaaS-Based Infrastructure Monitoring

LogicMonitor Provides Pure SaaS-Based Infrastructure Monitoring

Kevin McGibben – CEO of LogicMonitor – met up with me at the ConnectWise IT Nation conference in Orlando Friday. LogicMonitor is a “pure SaaS based IT infrastructure monitoring service.” We talked about what that means and why it is NOT an RMM tool. LogicMonitor discovers and analyzes everything at the hardware level and up through virtual environments and hosted services. As a SaaS model, there is no on-premise tool. And...

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PacketTrap Finds Success at IT Nation 2012

PacketTrap Finds Success at IT Nation 2012

I caught up with Jason Samples from PacketTrap at the ConnectWise IT Nation conference in Orlando. My first question was “What are you doing here?” PacketTrap has both a PSA and an RMM tool. Their RMM tool is an “agent/agent-less hybrid” that integrates fully with other PSA systems – including ConnectWise. So they are having good luck talking to their clients and prospects on the vendor floor. PacketTrap offers...

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