Host Karl interviewed Guillaume Boisvert, Director for Product Innovation at Sherweb. The topic of the day is: Take Office Security to the Next Level. Guillaume has been instrumental in commercializing Sherweb’s Infrastructure as a Service solutions for public and private cloud. He has more than 15 years of experience developing and marketing web services for both B2B and B2C platforms. Prior to his current position, Guillaume managed...

Host Karl caught up with Tom Lawrence of Lawrence Technology Services. Tom runs a very successful IT consulting business – and uses YouTube as his primary marketing tool. That’s a very rare thing, but Tom’s been making videos since 2014. His channel has really taken off in the last few years. The “Lawrence Systems” channel is here: https://www.youtube.com/channel/UCHkYOD-3fZbuGhwsADBd9ZQ – and has more than...

Host Karl sat down with Kevin Coppins, President and CEO of Spirion. Kevin wakes up every day on a mission to protect what he knows matters most—your sensitive personal data. With a team of passionate data privacy professionals at his back, Kevin is working to re-envision the culture of entire industries, putting privacy at the forefront where it belongs. One of the biggest problems today is that people “just do their jobs”...

Host Karl interviews Eric Anthony, the founder of the hot All Things MSP Facebook page (https://www.facebook.com/groups/allthingsmsp). Eric also manages a YouTube Channel focused on his photography/videography hobby. Eric has been helping people with technology since high school. He has owned his own break/fix and managed services companies, spent time in internal IT and for the last 7 years has been working for vendors in the channel. He also...

Host Karl interviewed Ryan Denehy, Founder and CEO of Electric (www.electric.ai). Electric manages pretty much any cloud-based services for end users. Interestingly, they provide support via Slack, Teams, and Email – not through a client-facing ticketing system. Ryan explains that they primarily focus on SaaS management, device management, and network management. In growing their MSP business, Ryan challenged the assumption that you have...

Host Karl caught up with John Hammond, the Senior Cybersecurity Researcher at Huntress. Right at the start is Karl’s favorite new term: Ransomware canaries. Here we discuss the Huntress “Hack_it 2021” event, March 22-24 online. In addition to an all-day “Hacking Windows” pre-day, the event features a variety of great hands-on training. You can see the full agenda at https://www.huntress.com/hack_it_2021. John is a...

Host James Kernan interviews writer Kate Frank about the strategic use to writing as a marketing tool. Kate is a professional writer with decades of marketing expertise. She has a unique ability to tap into the genius of others and get their message on the page of a book or other media. Most people struggle with identifying their unique proposition for their customers and clients. For Kate, it is an instinct. Kate is the Editor of Tech UP or...

Host Karl sat down with Pete Matheson for the second time in two months. Here we get an update on Pete’s YouTube channel traffic and the lessons he’s learned. Check out Pete’s last appearance here: https://www.smbcommunitypodcast.com/2021/01/pete-matheson-using-video-to-grow-your-it-business/ Basically, Pete saw great opportunities with YouTube, so he jumped in and gave it a lot of his attention. In this podcast, he gives us...

Karl and Mike get together for an update on security. As you know, 2020 was quite a year. There was new legislation at the state and local levels, primarily in response to an explosion of sophisticated attacks of ransomware. We went into a good deal of detail on new NIST and CMMC recommendations, as well as a major update on HIPAA. Mike Semel is a noted thought leader, speaker, blogger, and best-selling author. He is the President of Semel...

Karl caught up with a fellow CompTIA Executive Committee member, Pete Busam from Equilibrium Consulting. Pete and Karl sit on the Advancing Tech Talent and Diversity E.C. Pete Busam is the founder and owner of Equilibrium Consulting, LLC, a management consulting and outsourced marketing firm specializing in assisting channel and technology services organizations with establishing partner relationships, and directing IT channel strategy,...