Richard Tallman & Michael Reeves of Bitdefender – Why do MSPs and their customers need MDR services

Richard Tallman & Michael Reeves of Bitdefender – Why do MSPs and their customers need MDR services

Host Karl chats with Richard Tallman & Michael Reeves of Bitdefender. Richard Tallman is a 20+ year veteran in the technology industry merging the physical & virtual worlds under one umbrella. At Bitdefender, he manages Global Cloud Markets & Managed Service Providers (MSP) working directly with the Remote Monitoring & Management (RMM) Platforms and Cloud…

Eveline Buchatskiy – Bringing AI to The Masses with Low Code

Eveline Buchatskiy – Bringing AI to The Masses with Low Code

Host Karl chats with Eveline of airSlate. airSlate is a Boston-based technology company specializing in no-code automation solutions, specifically in no-code document workflow automation, eSignature services, and document management.  Eveline leads special projects at airSlate, including partner programs for MSPs as well as the airSlate Academy with a mission to educate and empower a community…

Toby Nangle of Field Effect: Hands Free Cybersecurity – A Roadmap to MSP Growth
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Toby Nangle of Field Effect: Hands Free Cybersecurity – A Roadmap to MSP Growth

Host Karl welcomes back Toby Nangle, the Global Director, Channels and Partnership at Field Effect to talk about a new white paper highlighting partner success with Field Effect. You can catch up on Toby’s first podcast with us here: https://www.smbcommunitypodcast.com/2022/01/field-effect-on-changing-security-requirements-for-msps/ On today’s show, Toby and Karl delve into the latest in cybersecurity and its changing…

Frank Raimondi – Building Cyber Hygiene with Vulnerability Management Programs
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Frank Raimondi – Building Cyber Hygiene with Vulnerability Management Programs

Host Karl speaks with Frank Raimondi of IGI Cyberlabs.  Frank currently is the VP of Channel Development for IGI CyberLabs, a MSP focused tool that delivers complete visibility of your network, real-time discovery of devices, and prioritization of security gaps (vulnerabilities). Recent and past consulting clients include start-ups and established companies, including among others: Intel,…

Heather Johnson – Hiring an MSP as a Customer
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Heather Johnson – Hiring an MSP as a Customer

Host Amy speaks with Heather Johnson Heather Johnson, MBA, has her background in business consultation and senior leadership. She co-founded Gozynta in 2018 and became their Chief Operating Officer. Since her arrival, she has developed and executed a successful marketing plan; created a knowledge base; and built a support and sales department. Heather recently became…

Gil Cargill – Sales Management Process
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Gil Cargill – Sales Management Process

Host Karl speaks with Gil Cargill of Cargill Consulting.  Today we discuss coaching and consulting in Sales Process Managment.  “The sales function of an IT company must provide predictable NEW revenue. The owner who masters sales management is the owner that will continue to flourish.” – Gil Cargill  Resources and links: www.salesmanagementmastery.com     Sponsor…

Gil Cargill – Sales Management Process

Gil Cargill – Sales Management Process

Host Karl speaks with Gil Cargill of Cargill Consulting.  Today we discuss coaching and consulting in Sales Process Managment.  “The sales function of an IT company must provide predictable NEW revenue. The owner who masters sales management is the owner that will continue to flourish.” – Gil Cargill  Resources and links: www.salesmanagementmastery.com     Sponsor…

Susanne Tedrick – Cloud Strategy for SMBs
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Susanne Tedrick – Cloud Strategy for SMBs

Host Karl interviewed Susanne Tedrick. Susanne is a Cloud Infrastructure Specialist for Azure. She’s also a published author, and President of CompTIA’s Advancing Tech Talent and Diversity executive council. The conversation covers all of those topics: Susanne’s book (Advancing Women in Tech), diversity in the IT workspace, an right-sizing Azure cloud services.  Susanne’s speciality at…

Alex Farling – Quarterly Business Reviews for MSPs
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Alex Farling – Quarterly Business Reviews for MSPs

Host James speaks to Alex Farling on the QBR Process.  As a recovering MSP owner and co-founder of Lifecycle Insights, Alex is working with hundreds of MSPs to help them automate the QBR process and deliver actionable information to their clients.  Resources and links:  Home Page https://www.linkedin.com/in/alexjfarling/      Sponsor Memo: Acronis Are you still…

Bob Coppedge – The MSP’S Survival Guide to Co-Managed IT Services

Bob Coppedge – The MSP’S Survival Guide to Co-Managed IT Services

Host Karl chats with Bob Coppedge on his book The MSP’S Survival Guide to Co-Managed IT Services Bob has written the only two books on the topic of Co-Managed IT services and has helped numerous MSP’s improve their Co-Managed pratices.   Resources and links:  https://Simplex-IT.com https://CoMITs4MSPs.com https://www.youtube.com/channel/UCrAQXmClGb2X6GH1WgaNyZA   — — —  Sponsor Memo: SBTTC This…