Recent Blog Posts

Life Coach Debbie Leoni

Life Coach Debbie Leoni

Debbie Leoni is my life coach. I thought it would be useful to introduce her to the SMB IT community.┬áI get questions about why I have a life coach coach and how that’s different from a business coach. I hope this interview answers those questions. You can learn more about Debbie from her web site at www.debbieleoni.com. You can also connect with her on Facebook. She has some great Facebook “Live” videos. So keep an eye out...

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Kendra Lee: Hiring and Managing Your First Sales Person

Kendra Lee: Hiring and Managing Your First Sales Person

I had a great chat with Kendra Lee on the subject of Hiring and Managing Your First Sales Person. We talked about writing ads, choosing a “hunter,” setting goals, and managing them through the first year. It was a great discussion. You can learn more at http://www.klagroup.com. You’ll find Kendra’s blog there as well. If you’re interested, you can request a free half-hour consultation with her. Check out the...

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SOP Culture: Raj Goel

SOP Culture: Raj Goel

You know I’m all about SOPs (Standard Operating Procedures). So I was happy to talk to Raj Goel about his “SOP Culture” project. He has defined a series of SOPs for I.T. Professionals. They are available on a subscription basis. Check out the interview here:   This interview is about half an hour. Links mentioned in the video are linked below.   Audio Listen to the Podcast. Links mentioned in this...

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Rayanne Buchianico – Financial Processes that Make All The Difference

Rayanne Buchianico – Financial Processes that Make All The Difference

I had a great talk with Rayanne Buchianico yesterday. We covered Sell My MSP, QuickBooks, important reports to run for your business, and the next course she’s teaching over at Great Little Seminar in October. Here’s the video:   Audio Listen to the Podcast. Links mentioned in this podcast:   Robert Crane’s Blog: http://blog.ciaops.com/2016/09/azure-site-recovery-is-cool.html   Andy Parkes’...

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Interview – Dave Seibert from SMB TechFest

Interview – Dave Seibert from SMB TechFest

I interviewed with Dave Seibert from SMB TechFest about the Fall show. This event is held four times per year in Anaheim, CA. This is always a good event. And this year, I’m pairing it up with my 12th Annual Fall Seminar. More about that on a future podcast.     Audio Listen to the Podcast. Links mentioned in this podcast:     The Need to Know Podcast (Robert Crane) http://blog.ciaops.com/ How to Manage Your Daily...

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Sell Your MSP – Amy Babinchak Says It Really Does Have Value!

Sell Your MSP – Amy Babinchak Says It Really Does Have Value!

We’re kicking off a whole new podcast series here at SMB Community Podcast. So subscribe today so you don’t miss a thing. We’re going to be doing a series of “video call” podcasts of about 30 minutes each. These will be recorded as both a Video and as an Audio download. So you can decide whether you want to watch or just listen. To kick off the new series, I talked with Amy Babinchak from Third Tier and Sell My MSP....

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Interview: Alistair Forbes on the SolarWinds MSP Acquisition of LogicNow

Interview: Alistair Forbes on the SolarWinds MSP Acquisition of LogicNow

I had a great conversation with Alistair Forbes, the new Managing Director of SolarWinds MSP (formerly the General Manager at LogicNow). In case you missed the news yesterday, SolarWinds MSP bought LogicNow. LogicNow CEO Walter Scott now becomes the Executive Vice President of Solarwinds MSP. And Dave Sobel retains his title as Senior Director of Partner Community and Field Marketing. I exchanged a few emails with Dave as he’s traveling in...

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