Recent Blog Posts

Patch Lady – Susan Bradley

Patch Lady – Susan Bradley

I had a great chat with Susan Bradley, long-time Microsoft MVP and SMB community builder. Susan Bradley has been patching since before the Code Red/Nimda days and remembers exactly where she was when SQL slammer hit (i.e. trying to buy something on ebay and wondering why the Internet was so slow). She writes the Patch Watch column for Brian Livingston’s Windows Secrets, and was one of the authors of Windows Server 2008 Security...

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Sell My MSP – 2019 Refresh

Sell My MSP – 2019 Refresh

I caught up with Rayanne Buchianico from Sell My MSP (http://www.sellmymsp.com). She gave us the big update on their 2019 Refresh. It’s more than a web site update. They’ve got a new valuation tool and more. Rayanne Buchianico Rayanne owns ABC Solutions in Clearwater, FL. She help MSPs get their finances straightened in order to run their company most efficiently. As you can imagine, this includes some great skills that...

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Tim Conkle on “The 20”

Tim Conkle on “The 20”

I always see Mr. Tim Conkle on the road – as places like ChannelPro. Luckily, I got to catch up with him on the SMB Community Podcast. Tim Conkle – The 20 Tim holds over 30 years of entrepreneurial success in the Information Technology and Services sector. As a leading voice in the Managed IT Service Provider space, Tim is dedicated to developing simple, solid IT solutions for SMB clients and MSPs (Managed Service Providers)...

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Making Work Visible with Dominica DeGrandis

Making Work Visible with Dominica DeGrandis

Dominica DeGrandis is Director of Digital Transformation at Tasktop, where she helps customers improve the flow of work across value streams. Responsible for introducing customers to flow-based aspects of digital transformation, she guides IT teams and business teams to learn and adopt new ways of working to improve performance. Dominica is the author of “Making Work Visible: Exposing Time Theft to Optimize Work & Flow.” She is...

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Jamison West – EOS and More

Jamison West – EOS and More

I think I met Jamison about 2006 at SMB Nation. Since then, he has bought a few companies, built a few companies, and sold a few companies. Even today he owns a few companies. He calls himself a serial entrepreneur, but I consider that a parallel entrepreneur. Personally, I think all small business owners should have at least two companies. But that’s another story. Here we chat a bit about TimeZest, a calendaring add-on for...

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Allen Edwards – The Eureka Process

Allen Edwards – The Eureka Process

I met Allen Edwards all the way back in April of this year. I’ve already seem him at events in two states. We even shared a beer (or two) in Albuquerque. Allen help IT Professionals create great processes. Allen Edwards began his I.T. career in 1994. He founded his first I.T. company in 2002, and in ten short years led his firm through a transition from break/fix to MSP, from custom ticketing to AutoTask before moving to ConnectWise...

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Brooke Ferguson – The Business Backpacker

Brooke Ferguson – The Business Backpacker

In 2008, Brooke Ferguson, MBA packed up her business consulting practice and moved it online. Her objective was simple: keep growing her business while she saw the world. Brooke spent a number of years traveling, while keeping Thailand as her “home base.” Eventually, she realized that she wanted to make beautiful Krabi, Thailand her home. She has since set up her business beachside, and helps others from around the world...

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