SMB Community

James Kernan on Gamification within Your MSP Business

James Kernan on Gamification within Your MSP Business

James Kernan is a business, “success,” and sales coach. He has owned and built some very successful managed service companies. This SMB Community Podcast with James Kernan covers “Gamification” within Your MSP. How do you motivate employees, make their job fun, and improve your success? Coach James Kernan gives you his best tips. This includes his five points to keep in mind as you look to “gamify” goal...

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Manuel Palachuk – Take Your Business to the Next Level

Manuel Palachuk – Take Your Business to the Next Level

I caught up with my brother, co-author, and fellow coach recently. It seems odd to interview my brother, but I have massive respect for Manuel. In addition to practicing a work/life balance that few achieve, he is a true master of process control and an amazing business coach. You can find out more about his coaching programs at www.manuelpalachuk.com – and more about our ChannelPro shenanigans at https://events.channelpronetwork.com/. We...

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Nigel Moore – Building Community for MSPs

Nigel Moore – Building Community for MSPs

I had a great interview with Nigel Moore from My Technology Business (The Tech Tribe). Nigel joins us from an hour north of Sydney, Australia. He tells us the story of how he sold his managed service business AND maximized the price by creating standardized processes. Great line from this interview: When you move the sale from simply acquiring clients to a strategic buy, then the prices goes way up! Last year Nigel launched the “Tech...

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Harry Brelsford – What’s New and Exciting?

Harry Brelsford – What’s New and Exciting?

In this SMB Community Podcast, Harry Brelsford from SMB Nation gives us an update on the latest and greatest from his world. Highlights include the Spring SMB Tech Talks (Topics include Blockchain and Bitcoin), Life-long learning, new analytics courses from Microsoft, and an update on “Pivot” marketing program. Harry finishes off with a quick summary of his hottest five tips for marketing online in the SMB Community.   Links...

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Interview: Herman Pool / Vertical Axion

Interview: Herman Pool / Vertical Axion

If you’ve attended an ASCII Success Summit in the last few years, I’m sure you’ve run into Herman Pool from Vertical Axion (www.verticalaxion.com). If you haven’t attended an ASCII Sucdess Success Summit – You Should! Visit asciievents.com for more info. Vertical Axion helps Managed Service Providers with a variety of marketing programs, including building customized web sites. They also provide syndicated content...

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