SMB Community

Arlin Sorensen on Power of Community and Peer Groups

Arlin Sorensen on Power of Community and Peer Groups

January is a great time to catch up With Arlin Sorensen and talk about building a successful managed service business. Arlin has built a few successful companies, including one of the most successful managed service businesses in the U.S. Now he’s the Vice President of Peer Groups at ConnectWise. Although, as he says, he spends a lot of time helping folks with mergers and acquisitions. In this interview, we cover a lot of...

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Manuel Palachuk on Agile Service Delivery

Manuel Palachuk on Agile Service Delivery

I caught up with my brother Manuel right after the first of the year. He’s got quite a lot going on this year. We talked about the concept of Agile Service Delivery – and the course he offers on the topic. There’s also a lot of fund stories in this interview. As you can imagine, we have some history together – both personal and work related. Manuel Palachuk Manuel’s primary web site is...

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Erick Simpson Launches His Consulting Practice

Erick Simpson Launches His Consulting Practice

Erick Simpson is my long-time friend and fellow coach. My good friend Erick Simpson, formerly the Co-Founder, Senior Vice President, and CIO of SPC International, is now out doing consulting on his own. This is his first interview in his new role as an IT Business Transformation and Channel Growth Expert. Erick is an author and consultant, a former MSP, a great coach, and one of the pioneers of the Managed Services business...

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Nigel Moore on the Tech Tribe, Community, Culture, and More

Nigel Moore on the Tech Tribe, Community, Culture, and More

This SMB Community Podcast features Nigel Moore from The Tech Tribe. Topics include his community, crazy selling prices for MSPs, and a great discussion about building culture within your IT business. I always enjoy talking to Nigel. I met him just over ten years ago and am happy to still be doing things together. Of course a person can only take so many trips across the ocean in a year, so we do most of our collaboration online. In this...

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Jennifer Fields: Specialized Marketing for MSPs

Jennifer Fields: Specialized Marketing for MSPs

Jennifer Fields of Astek Marketing has been helping out with my SMB Roadshows this year. She implements marketing programs for managed service providers. Jennifer has been helping MSPs for more than five years. She’ll help you build a list, clean it, pre-approve it, and “warm” it so that people know who you are when you contact them. If you’ve purchased a marketing program such as Robin Robins’ Technology Marketing...

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