Interesting People

Amy Babinchak on Valuing Your MSP (and more)

Amy Babinchak on Valuing Your MSP (and more)

I interviewed Amy yesterday on three topics. Two (Third Tier and the SBT Community meeting) were quick. We spent most of our time on the topic of mergers, acquisitions, and “Sell My MSP.” Amy Babinchak Best comment is a quote from Will Smith. What do I have to do today to keep this going? Where do I have BE to keep this going? Unlike the massive MSP merger/acquisition stories you see on Channele2e and other places, we...

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Bigger Brains Adds BrainBot

Bigger Brains Adds BrainBot

I always love to catch up with Chip Reaves from Bigger Brains. This interview is no exception. Bigger Brains is an educational service that you can resell to your clients. They have more than one hundred e-learning modules for everything from Office 365 to Microsoft Teams, QuickBooks, and more. The way their service works is that MSPs buy end user licenses in bulk and then sell them to their clients. You can sell one user or ten at a...

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Len DiCostanzo Launches MSP Toolkit

Len DiCostanzo Launches MSP Toolkit

Many people know Len DiCostanzo from his years at Autotask and Datto. Now he’s out on his own, helping IT consultants under the moniker MSP Toolkit. Len is a huge fan of ITIL (Information Technology Infrastructure Library) and best practices. He’s also dedicated to models that focus on recurring revenue. I ran into Len at the NexGen Conference and Expo in December. We sat in on each others’ sessions and took notes...

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Arlin Sorensen on Power of Community and Peer Groups

Arlin Sorensen on Power of Community and Peer Groups

January is a great time to catch up With Arlin Sorensen and talk about building a successful managed service business. Arlin has built a few successful companies, including one of the most successful managed service businesses in the U.S. Now he’s the Vice President of Peer Groups at ConnectWise. Although, as he says, he spends a lot of time helping folks with mergers and acquisitions. In this interview, we cover a lot of...

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Manuel Palachuk on Agile Service Delivery

Manuel Palachuk on Agile Service Delivery

I caught up with my brother Manuel right after the first of the year. He’s got quite a lot going on this year. We talked about the concept of Agile Service Delivery – and the course he offers on the topic. There’s also a lot of fund stories in this interview. As you can imagine, we have some history together – both personal and work related. Manuel Palachuk Manuel’s primary web site is...

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