Posts made in January, 2019

Len DiCostanzo Launches MSP Toolkit

Len DiCostanzo Launches MSP Toolkit

Many people know Len DiCostanzo from his years at Autotask and Datto. Now he’s out on his own, helping IT consultants under the moniker MSP Toolkit. Len is a huge fan of ITIL (Information Technology Infrastructure Library) and best practices. He’s also dedicated to models that focus on recurring revenue. I ran into Len at the NexGen Conference and Expo in December. We sat in on each others’ sessions and took notes...

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Arlin Sorensen on Power of Community and Peer Groups

Arlin Sorensen on Power of Community and Peer Groups

January is a great time to catch up With Arlin Sorensen and talk about building a successful managed service business. Arlin has built a few successful companies, including one of the most successful managed service businesses in the U.S. Now he’s the Vice President of Peer Groups at ConnectWise. Although, as he says, he spends a lot of time helping folks with mergers and acquisitions. In this interview, we cover a lot of...

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Manuel Palachuk on Agile Service Delivery

Manuel Palachuk on Agile Service Delivery

I caught up with my brother Manuel right after the first of the year. He’s got quite a lot going on this year. We talked about the concept of Agile Service Delivery – and the course he offers on the topic. There’s also a lot of fund stories in this interview. As you can imagine, we have some history together – both personal and work related. Manuel Palachuk Manuel’s primary web site is...

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Erick Simpson Launches His Consulting Practice

Erick Simpson Launches His Consulting Practice

Erick Simpson is my long-time friend and fellow coach. My good friend Erick Simpson, formerly the Co-Founder, Senior Vice President, and CIO of SPC International, is now out doing consulting on his own. This is his first interview in his new role as an IT Business Transformation and Channel Growth Expert. Erick is an author and consultant, a former MSP, a great coach, and one of the pioneers of the Managed Services business...

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