Recent Blog Posts

Generate an Endless Supply of MSP Leads

Generate an Endless Supply of MSP Leads

I caught up with Terry Hedden from Marketopia for this podcast. Normally, I see Terry on the road, but we’re going to miss each other for the next few months. AND he’s got a big sales coaching event coming up while I’m down in Australia. So, it was good to catch up on the podcast. Terry started out as an IT service provider. He built and sold a 49 person MSP in 6 years. Now he runs Marketopia, the largest demand...

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Jay McBain: 70% of MSPs want to get out

Jay McBain: 70% of MSPs want to get out

Jay McBain is Forrester’s Principal Analyst, Channels, Partnership, and Alliances. He’s always fun to talk to. And get ready to listen to this one two or three times. Jay drops numbers all the time. So go get a pencil before you hit “play.” You can connect with Jay at:  https://go.forrester.com/blogs/author/jay_mcbain/ Jay is one of the most visible thought leaders in the global technology channel. He...

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Peter Melby: Are You a Boss or a Babysitter?

Peter Melby: Are You a Boss or a Babysitter?

Peter Melby is the CEO of Greystone Technology, a globally recognized MSP. He has lead record-breaking growth by reshaping how a technology-first industry engages people. Greystone has been included on the Inc. 5000 list of Fastest Growing Companies six times and is a perennial winner of top workplace and industry innovation awards. His topic is: Why Leaders End Up Feeling Like Babysitters. The bottom line, he says, is that bosses...

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Patch Lady – Susan Bradley

Patch Lady – Susan Bradley

I had a great chat with Susan Bradley, long-time Microsoft MVP and SMB community builder. Susan Bradley has been patching since before the Code Red/Nimda days and remembers exactly where she was when SQL slammer hit (i.e. trying to buy something on ebay and wondering why the Internet was so slow). She writes the Patch Watch column for Brian Livingston’s Windows Secrets, and was one of the authors of Windows Server 2008 Security...

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Sell My MSP – 2019 Refresh

Sell My MSP – 2019 Refresh

I caught up with Rayanne Buchianico from Sell My MSP (http://www.sellmymsp.com). She gave us the big update on their 2019 Refresh. It’s more than a web site update. They’ve got a new valuation tool and more. Rayanne Buchianico Rayanne owns ABC Solutions in Clearwater, FL. She help MSPs get their finances straightened in order to run their company most efficiently. As you can imagine, this includes some great skills that...

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Tim Conkle on “The 20”

Tim Conkle on “The 20”

I always see Mr. Tim Conkle on the road – as places like ChannelPro. Luckily, I got to catch up with him on the SMB Community Podcast. Tim Conkle – The 20 Tim holds over 30 years of entrepreneurial success in the Information Technology and Services sector. As a leading voice in the Managed IT Service Provider space, Tim is dedicated to developing simple, solid IT solutions for SMB clients and MSPs (Managed Service Providers)...

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Making Work Visible with Dominica DeGrandis

Making Work Visible with Dominica DeGrandis

Dominica DeGrandis is Director of Digital Transformation at Tasktop, where she helps customers improve the flow of work across value streams. Responsible for introducing customers to flow-based aspects of digital transformation, she guides IT teams and business teams to learn and adopt new ways of working to improve performance. Dominica is the author of “Making Work Visible: Exposing Time Theft to Optimize Work & Flow.” She is...

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